BPO Services
OBS offers a wide range of nearshore BPO multilingual solutions to accommodate any client regardless of industry. Our services capabilities include:
Tech Support
OBS has built top quality Tech Support operations that provide high levels of customer satisfaction, staffed with knowledgeable personnel in multiple languages for the United States, Canada, Europe and Latin American markets . OBS staff has been trained to keep a positive attitude toward the customer. We provide services multilevel solutions, from basic troubleshooting to advanced tech support.
Customer Service
On our multilingual contact center we insure the highest level of customer support in various languages including English, Spanish, French, Portuguese, German, Italian and Russian. To do it we set up custom operations for every customer, providing a seamless service between the operations we run and the operations our customer may run within the US or Europe.
Loan and Mortgage processing
BS trained staff can facilitate loan and mortgage processing in any state, Nationwide, providing the customer with high quality highly efficient and flexible operations. OBS becomes an extension of your processing team.
Market Research
We provide multilingual Market Research, allowing our customers to effectively generate the critical information needed to target their market to insure a successful launch/campaign.
Outbound/Inbound Sales
Outsource your sales team with OBS to elevate the power of your sales force and increase your ROI. Our sales team will become an extension of your organization and effectively drive to meet your sales expectations thru outstanding product/service knowledge and customer service.
