Global Bank - Marketing Program
The Company:
- Is the largest private Central American bank measured by assets
- It's a very competitive industry, organizations have less and less time each day and are under pressure to achieve their goals and meet standards without affecting their productivity
The Challenge:
- Client was pressed to increase efficiency and efficacy on:
- Credit card recovery program
- Sale of pre-approved loans to predefined customer base in the region
- Sale of retirement plans
- Client was interested in outsourcing the services to a high efficiency / efficacy provider that would result in a low cost, high quality service
- Client required information to be handled with strict standards regarding customer privacy issues and handling of delicate information
The Result:
In the services have been provided to the customer with very positive results. The number of services and people working under contract to provide the different services has increase over time.
