Star Tek to open Call Center in Costa Rica
- Company will provide service to Telecom companies in the U.S.
- Will hire 400 people to begin operation in the first quarter of next year
The company originally from Denver, Colorado, plans to receive calls for technical support and sales, activation of new telephone services and queries in accounts payable.
“We are looking for experienced staff in customer care, but also have positions for people who have little or no experience,” said Mary Beth Loesch, Corporate Vice President of the company.
Expansion. The call center in Costa Rica will be the second Star Tek has outside of the US and Canada where it has 19 offices in different cities.
In January, the company began its expansion in Manila, Philippines, with a center where 1,000 people work.
Loesch said Costa Rica was picked to continue to grow because they found the required human resources and English skills in addition to a good business climate.
Vanessa Gibson, director at Cinde, said that the arrival of the company reassures the leading position of Costa Rica in the Contact Center industry.
Source: La Nacion & Denver Business Journal
