IBM will provide consulting services and technology from Costa Rica
IBM will expand the services it provides from Costa Rica by starting the a consulting practice and management of databases to improve the effectiveness of marketing and sales services they provide to their customers.
Rodrigo Cal, from IBM said that Costa Rica was selected to provide these new services because of education and skill of the staff hired to speak different languages. He also stressed political stability and geographic proximity and time with the U.S.
Irving Soto, from CINDE, said the decision of the company shows the evolution of the service sector, which is evolving to higher value added services.
The expansion will generate 1,200 new jobs over the next two years from the current headcount of 800 employees.
IBM came to Costa Rica in 2004 to provide human resources for 325,000 employees of its customers in 13 countries in Spanish, Portuguese, English and French.
The number of companies providing services rose from one in 1995 to 81 in 2008. This year CINDE expects at least 10 new companies will join the industry. Currently 24,000 people work in services.
Source: La Nacion
