Costa Rica Call Center Blog

Posted by Bob Evans on Jun 1, 2009 02:55 PM

The list, built around concerns over terrorism, pollution, and geopolitical tensions, includes cities from a range of countries that could otherwise constitute a round-the-world tourism dream: Thailand, Jamaica, South Africa, Brazil, India, Israel, the Philippines, and Colombia. Read on to see if your company’s global outsourcing map matches up with this list of the world’s 10 riskiest locations for outsourcing.

Here are the top 10 as ranked by Brown & Wilson, authors of the annual “Black Book of Outsourcing”:

1. Bogota, Colombia
2. Bangkok, Thailand
3. Johannesburg, South Africa
4. Kuala Lumpur, Malaysia
5. Kingston, Jamaica
6. Delhi/Noida/Gurgaon (NCR), India
7. Manila, Philippines
8. Rio do Janeiro, Brazil
9. Mumbai, India
10. Jerusalem, Israel

Bogota took the dreaded top spot for a handful of reasons, according to an article in India Times

Does Bogota Deserve it?

Source: InformationWeek